Refund policy

Thank you for shopping with us! Because all our products are custom-made to order, we do not accept returns or exchanges for reasons such as change of mind, incorrect size, or color choice.

If your order arrives damaged, misprinted, or with a manufacturing defect, please contact us within 30 days of delivery. To help us resolve the issue quickly, email us at your support email with:

Once we verify the problem, we will offer you a free replacement or a full refund for the affected item. There is no need to return the product.

We do not accept returns or offer refunds for:

If you have any questions about our Return & Refund Policy, please contact us at overllay@offthecards.com